Buddy Belt®

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How To Submit A Claim

Defective product warranty request process:

1. Submit the following information to [email protected]

  • Customer name
  • Mailing/contact info
  • Pet Sizing (based on BB Measure & Fit Info)
  • Product info (item, colour, size)
  • Image clearly showing defective product (2MB file size limit)
  • Proof of purchase

If your image file size is bigger than 2MB please click this link to resize your image for free. Click Here

2. Analysis of request and solution.

Submissions that do not include necessary and correct information will not be processed. Please make sure to include all required info.

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Buddy Belts First Order of 2026 Sale – Wholesale Terms and Conditions

By participating in Buddy Belts’ First Order of 2026 Sale, wholesale customers agree to the following terms and conditions:

Offer Details

  1. Discount:
    • Wholesale customers receive 10% off their first order of 2026. There is a $5000, for a maximum discount of $500.
  1. Eligibility:
    • Offer valid on one order per customer. Any additional orders placed during the duration of the sale will not be eligible for discount.
    • Discounts apply only to the cart subtotal (before taxes, shipping, or any other fees).
  2. Exclusions: The discount is not applicable to:
    • Items already on sale, Liquidation, or otherwise reduced.
    • Gift Cards
    • Any new products, colours or collections that may launch during the promotion period

Promotion Period

  • The Sale begins on Thursday, Jan 1, 2026, at 00:00 EDT and ends on Saturday, January 31, 2026, at 23:59 EDT. Orders must be placed and completed within this timeframe to qualify for the promotional discounts.

Usage Restrictions

  1. Non-Stackable Discounts: This promotion cannot be combined with any other offers, promotions, or discount codes.
  2. Limitations on Adjustments: Discounts will not be applied retroactively to orders placed before the promotion period or to purchases made after the promotional period ends.

Order Policies

  1. Availability: Discounts are valid while supplies last. Buddy Belts reserves the right to limit quantities per order or customer if necessary.

General Terms

  1. Fraud Prevention: Buddy Belts reserves the right to cancel or refuse orders that appear fraudulent, violate these terms, or abuse the promotion.
  2. Technical Errors: In the event of system errors, typos, or other unforeseen issues that affect the proper functioning of the promotion, Buddy Belts reserves the right to correct, modify, or cancel orders affected by these errors.
  3. Acceptance of Terms: By participating in this promotion, customers also agree to Buddy Belts’ standard terms and conditions of sale, which apply to all purchases unless explicitly stated otherwise.

Contact Information

For questions about the Sale or these terms, please contact Buddy Belts at [email protected].

We hope you enjoy the Sale! Thank you for shopping with us!

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