Buddy Slider

MainLogo_Buddy-Belts

MainLogo_Buddy-Belts

Facebook

Facebook

Check out our YouTube channel!

Check out our YouTube channel!

Instagram

Instagram

Shop Buddy’s Boutique

Shop Buddy’s Boutique

Measure and Fit

Measure and Fit

Testimonials

Testimonials

Find a store

Find a store

WARRANTY & REQUEST FORM

BUDDY BELT is an accessory item and Class Art Productions Inc (makers of the Buddy Belt brand of dog products) assumes no liability. The use of the product and safety of the pet is completely at the purchaser’s discretion and responsibility.

It is strongly recommended that any dog should be supervised and closely monitored when first wearing the BUDDY BELT, until it has become accustomed to the product and to monitor for chewing the harness or chaffing in sensitive areas under the front legs.

Do not return any product to Buddy Belts without first filling out the form below and receiving return instructions from a BB representative.

subtitle_image_paw_teal50x50px

Buddy Belt Quality Guarantee

Quality workmanship and care are engineered into every Buddy Belt product.
All Buddy Belt products have been thoroughly tried and tested to ensure that the materials used are of the best quality.

subtitle_image_paw_teal50x50px

What does the warranty cover?

Buddy Belt
Class Art Productions Inc will offer a limited lifetime warranty on any manufacturing or hardware defects for any leather Buddy Belt product.

Buddy Belt 2 – BB2
Class Art Productions Inc will offer a strict 90-day warranty on any manufacturing or hardware defects on synthetic leather BB2 products.

This warranty does not cover leather & material or hardware damage beyond normal wear.
Your dog harness is an item that will be used a few times each day. We cannot guarantee that it will never wear out. Investing in a leather harness will increase the life of your product.

It is important to note that leather is naturally puncture and tear resistant. Our leather products are double-layer leather, reinforced with stitching. They are very strong and do not just ‘tear’, ‘rip’ or ‘fall apart’.

This warranty is directly related to and in accordance with the proper care of your harness and other topics covered on our FAQ page.

Our warranty does not cover chewed harnesses.
We cannot guarantee that you dog will not chew our products.
A chewed harness will generally happen near the chest rivets, as seen in these photos.

Examples of Chewed Buddy Belt Harnesses

 

chewed_harness_example1 chewed_harness_example2

 

subtitle_image_paw_teal50x50px

Fine Print

Customers are responsible for all shipping costs.
No exchanges or replacements will be issued without a proof of purchase receipt.
No refunds will be issued on defective product.

Customers are responsible for all shipping costs.

subtitle_image_paw_teal50x50px

How to submit a claim

Defective product warranty request process:

1. Submit the following information via Online Warranty Request Form (see below):
-Customer name
-Mailing/contact info
-Pet Sizing (based on BB Measure & Fit Info)
-Product info (item, colour, size)
-Image upload clearly showing defective product
-Proof of purchase

2.  Analysis of request and solution.

*Submissions that do not include necessary and correct information will not be processed.

 

Online Warranty Request Form

We require you fill in all fields in order to process your warranty request.

Your Name

Your email

Street Address

City

Province/State

Zip/Postal Code

Country

Contact phone number




Check out our Measure and Fit page for instructions on how to properly measure your pet.

Your pet's chest girth

Your pet's weight

Item

Size

Colour

Please explain the nature of the defect in your Buddy Belt product.

Please upload a photo clearly showing the defect in your product.

Please upload a photo or scan of your proof of purchase.

Are you a robot? Please write the characters in the field below.

captcha

Testimonials

paw print

Lilly and Rosie (Pugs)

I feel a little spoiled here in Paris, one becomes accustomed to the French style and Italian workmanship in leather goods but I have to say your product is definitely on par.

Read More
paw print

Jabba the Pug

After 7 pet stores and about 13 harnesses we finally knew, as soon as the Buddy Belt was put on, the search was over!

Read More
paw print

Jennifer's Boston Terrier

No more shaved, red chest from nylon harnesses, no more red irritated neck from collars.

Read More
paw print

Owen the Super Dog and Daisy the Ladybug

The Buddy Belt have performed well above expectations in all situations including damp or snowy weather

Read More
paw print

Tara's Bullies

Buy one, seriously, it will last a lifetime, they look and feel great and they’re humane. And they fit like a dream, no twisting and digging into the skin like the nylon harnesses!

Read More
paw print

Taz

I love that the leash hook slides from side to side for full mobility.

Read More
paw print

Izzy

She has gone from sounding like a dog in distress to being a canine in control.

Read More
paw print

Oreo (Boston Terrier)

He doesn’t pull, he pays more attention to the walker

Read More
paw print

Aimee's Lab mix

It was worth every penny as we both enjoy our walks much more now!

Read More
paw print

Penelope (French Bulldog)

It is so easy to put on and looks different than every other harness in the market!

Read More
paw print

Cindy's Bichon

I bought a Buddy Belt for my bichon. It saved his life last night.

Read More
paw print

Ziggy (pug)

My little fella can stay warm and he looks super stylish in his soft leather harness.

Read More
paw print

Auggy (English Bull Guy)

I had tried many combinations of halters and harnesses but Buddy’s works great.

Read More
paw print

Sophia (Chihuahua)

[Sophia] moves more freely since the BB does not restrain her at all.

Read More
paw print

Kyber (Belgian Shepherd)

BB is the best harness we’ve used. BB is perfect for all dogs and activities.

Read More
paw print

DiDi, Adara, Summer, Ghost and Cappi (Toy Fox Terriers)

BB doesn’t constrict my Terriers movements in any way, shape or form. It’s like they don’t even know they’re wearing it!

Read More
paw print

“Griffey” (Champion Jack Russell Terrier)

Without doubt, the design and materials have proven to be safe, effective and durable.

Read More
paw print

Lil Sam (Chihuahuas)

The BUDDY BELT gets a FIVE-STAR rating from all of us.

Read More
paw print

Mr. Binky (Yorkshire Terrier)

It was evident that it was very well thought out and especially well made. The leather, the buckle, everything was quality.

Read More
paw print

Zero (Jack Russell Terrier)

Just to look at it and to feel it, you can tell it’s a quality product.

Read More
paw print

Boo

The Buddy Belt comes NO WHERE NEAR MY TRACHEA, unlike all other collars and harnesses. I love it. I can walk as fast as I want and the Buddy Belt feels GREAT! No more hacking and coughing for me!

Read More
paw print

Bichon

Best $100 I ever spent!

Read More
paw print

Lucy

Thank you so much for this wonderful creation!

Read More
paw print

Catherine

This harness has all of the features I have been looking for!

Read More
paw print

Teddy

Bob and Sheila Martin

Read More
paw print

Charlie

This is easily the best harness i have ever had.

Read More
paw print

Koa

The quality and fit are exquisite.

Read More
paw print

Aerial

Nothing out there could ever replace our Buddy Belt.

Read More
paw print

Judy

The best thing is that I can put this off and on, unlike the [other] harness, which was so difficult to figure out.

Read More
paw print

Beau & Oreo

After walking Oreo on the buddy belt, NO regurgitation at all and her surgery site was not bothered one bit!!

Read More
walk2-resized

Stretch & Lily

Before the BUDDY BELT, walks for our family were stressful and training method after training method failed us. Now, with the BUDDY BELT, Stretch walks with confidence!

Read More
Rex

Rex the bearded dragon

We think they are so fantastic we got the smallest size for our bearded dragon, Rex! Now he can go out for walks, too!

Read More
Bella

Bella

Overall the Buddy Belt is an awesome product!

Read More
Chelsea loves her Buddy Belt!

Chelsea

Two steps in, buckle and we are ready to roll. It makes perfect sense! And, it has made our walks so much happier!!

Read More